Integrating a digital identity protection feature inside of an insurance app

I co-lead the creation of a feature inside of a mobile app that helps customers take back control of their personal data. The result was a free product offering that increased app downloads and allowed users secure their digital identity.

Laying the foundation to help guide an app redesign

How do you unify many siloed product teams in order to deliver a redesigned mobile app? This was my approach to bridge gaps between a cross functional team to bring an 8 year old flagship app into today’s native mobile standards.

Making glucose monitoring feel less like a burden

How do you help diabetics understand and log their glucose readings? Through user interviews and design validation testing with diabetic patients I was able to create a new design language that helps them understand and manage their diabetes.

Rethinking the way people insure valuable items

Buying insurance is already intimidating enough. How do you remove uncertainty from insuring your most valuable possessions? As part of a multi-disciplinary team of designers and developers, I helped a major insurance company design a new way of insuring valuable items.

Coming soon…

Designing a digital portal for Medicare + Medicaid recipients in order to reduce call center volume

How do you help users adopt a digital portal when they’re already used to traditional methods of accessing their insurance information? This was one of the main challenges I encountered as the Lead UX Designer on this project.

Coming soon…

Daily UI Challenge

I wanted to increase my creativity outside of work, so I chose to take up the Daily UI Challenge. It allowed me to play with patterns and trends I wouldn’t otherwise use within my current project work. These are just some of my favorites.